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ACCOUNT, PURCHASE & SUBSCRIPTION HELP

Account information, store policies, cancellation & more

Getting Help

If you can't find the answer you're looking for, or you just want to ask a question, you can email us over here. You can join our discord server to get help from the community and from our Support Team (in the support channel). This is also a great p

Your STL Tones Account

Login here to manage your subscription, see your previous purchases, make new purchases, and access our downloads. You also use this account to login to your plugins in order to activate your license. If you have trouble logging in, please use the pa

Order & Account Info

Your order confirmation will be sent out after you complete checkout. If it does not arrive, please check your spam folder. For non-subscription licenses, the activation code will come shortly after your order is confirmed via our SendOwl service. If

Store Policies (Refunds, Promos, Etc)

Due to the nature of STL Tones products being non-tangible digital goods, it is not possible to ‘return’ any of our products, therefore we do not offer any refunds after purchase is completed. If you are encountering an issue with your purchase, plea

Cancelling Your Subscription

To cancel your subscription at any time, you can login to your account and follow these steps:.